Privacy policy
Norrixa values your privacy and is committed to handling your personal information in a responsible and transparent manner.
1. Overview
This Privacy Policy explains how Norrixa collects, uses, stores, and protects information obtained through our website.
By accessing or using our website, you agree to the practices described in this Policy.
This Policy applies only to information collected directly through the website and does not cover data collected through offline or third-party channels.
Your use of the website is also governed by our Terms & Conditions.
2. Information We Collect
We collect information to deliver a smooth, personalized, and secure shopping experience, including information that helps us:
- Remember your preferences and shopping behavior
- Improve website functionality and customer service
- Recommend relevant products and content
- Communicate updates, promotions, or service notifications
3. Account Registration & Orders
When you create an account or place an order, we may collect the following details:
- Full name and gender
- Shipping and billing address
- Phone number and email address
- Payment and transaction details
This information is used to process orders, deliver products, provide customer support, and meet legal or regulatory obligations.
4. Email Communications
Your email address may be collected when you register an account, subscribe to newsletters, or opt in to promotional updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting our support team at service@norrixa.com.
Transactional emails related to your orders may still be sent as necessary.
5. Product Reviews & User Content
When submitting product reviews, you may be asked to provide your email address and location.
Your email address will remain private and will not be displayed publicly.
Your location and any additional information you voluntarily include may be visible to other users.
6. Technical & Log Information
Our servers may automatically collect technical data such as IP address, browser type, ISP, referring pages, and timestamps.
This information is used for:
- Website security and fraud prevention
- System maintenance and performance optimization
- Analytical and statistical purposes
7. Cookies & Tracking Technologies
Cookies are small data files stored on your device to enhance your browsing experience.
Norrixa uses cookies to:
- Improve site navigation and checkout speed
- Recognize returning visitors
- Analyze website traffic and usage patterns
- Save preferences and browsing activity
Cookies cannot access or retrieve private data stored on your device.
We may also use web beacons or similar tracking tools to measure page views or advertising effectiveness. These tools do not collect personally identifiable information.
8. How We Use Your Information
We use collected information for purposes including:
- Processing and fulfilling orders
- Managing customer accounts
- Improving website performance and services
- Providing customer support
- Sending service-related or promotional communications
9. Information Sharing & Disclosure
Your personal data is never sold. However, it may be shared in the following circumstances:
Service Providers
Information may be shared with trusted third parties (such as shipping carriers or payment processors) strictly to perform services on our behalf.
Legal Obligations
Data may be disclosed if required by law, regulation, legal process, or governmental request.
Business Transactions
In the event of a merger, acquisition, or asset sale, customer information may be transferred as part of the business transaction.
Non-Personal Data
Aggregated or anonymized data may be shared for analytical or marketing purposes.
10. Data Security Measures
We implement appropriate safeguards to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for sensitive transactions
- Restricted access to personal data
- Cooperation with reputable third-party vendors that follow industry security standards
11. Your Rights & Choices
You have the right to:
- Access, update, or correct your personal information
- Opt out of marketing communications
- Request account deactivation
Changes can be made by logging into your account or contacting Customer Service at service@norrixa.com for assistance.
12. Children’s Privacy
Norrixa does not knowingly collect personal information from children under the age of 13.
If you are under 13, please do not provide personal data and access the website only with parental supervision.
13. Data Retention
Personal information is retained only as long as necessary for business operations, legal compliance, or regulatory requirements.
When no longer required, data is securely deleted or anonymized.
14. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage you to review this Policy regularly.
Information Norrixa
Email: service@norrixa.com
Phone: +1(650) 420-6379
Address: 611 Gateway Blvd, Suite 120, South San Francisco, CA 94080, United States